Lees, Liz (2010) A practitioner's guide to service development. Nursing management (Harrow, London, England : 1994), 17 (7). pp. 30-5. ISSN 1354-5760. This article is accessible to all HEFT staff and students via NHS Evidence www.evidence.nhs.uk by using their HEFT Athens login IDsFull text not available from this repository.
Service development and service improvement are complex concepts, but this should not prevent practitioners engaging in, or initiating, them. There is no set blueprint for service development so this article examines the process, describes the skills required, lists some change management tools and offers a guide to the stages involved. The article aims to demystify service development for those considering embarking on the process for the first time.
|Additional Information:||This article is accessible to all HEFT staff and students via NHS Evidence www.evidence.nhs.uk by using their HEFT Athens login IDs|
|Divisions:||Emergency Services > Emergency Department|
|Depositing User:||Mr Philip O'Reilly|
|Date Deposited:||25 Jun 2014 14:02|
|Last Modified:||25 Jun 2014 14:02|
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